FAQ

At Minnesota Design Co., customer satisfaction is our top priority. If you experience any issues with your order, we are committed to resolving them quickly and efficiently. Replacement Parts and Support If your product arrives damaged, defective, or incomplete, please contact our customer service team immediately. We will work with you to provide replacement parts, technical support, or other solutions to resolve the issue at no additional cost to you. Returns and Refunds If you are unsatisfied with your purchase and would like to return it, we offer a full refund for returned items under the following conditions: 1. The product must be returned in its original condition and packaging. 2. Return shipping costs are the responsibility of the customer. 3. Refunds will be processed upon receipt and inspection of the returned item. How to Start a Return 1. Contact our customer service team within 30 days of receiving your order. 2. We will provide you with return instructions, including the return address. 3. Ship the item back using your preferred carrier. Be sure to retain tracking information for your records. If you have any questions about our return policy or need assistance, please don’t hesitate to reach out to our team. We’re here to help! Thank you for choosing Minnesota Design Co!